Signs & Large Format Print
Rolling down a roll-up, step by step
Most damaged roll-ups that clients bring in for a new graphic have the same problem: the graphic was let go and rolled itself up at speed. The spring mechanism is strong, and the print goes into the cassette unevenly and starts to crease at the edges.
- Unhook the top rail from the pole, but do not let go of it.
- Fold the pole: separate the sections and put them in the bag individually; do not leave them loose next to the cassette.
- Guide the rail down with both hands, slowly, until the whole graphic is inside the cassette. Make sure it goes in straight, not at an angle.
- Check that the top rail sits flush against the cassette along its whole length. If one end sticks out, unroll and roll it again.
- Fold the feet and put the cassette in the bag.
Setting up is the same: pull the graphic up evenly; do not yank it by one corner.
Storage: where to keep a roll-up and display wall
- Lying down or upright, feet down, never cassette upside down. A cassette stored upside down for months can upset the mechanism.
- In a dry room at room temperature. A garage in winter or a loft in summer are the worst places: frost stiffens the material, heat stretches it and damp encourages marks.
- In its bag, with nothing on top. The most common cause of a dented cassette is a roll-up laid at the bottom of a cupboard under boxes of flyers.
- [Fabric display wall](/produkty/scianki-tekstylne-i-medialne): keep the graphic loosely folded or rolled in its bag, not forced in. Frame folded and secured with a strap.
- After an outdoor event: if the graphic got wet, unroll it and let it dry before packing away. Rolled up wet, after a few days it will have marks you cannot remove.
Transport: car, courier, plane
In a car, carry the roll-up lying down, across or along the boot, on top or at the side, not under suitcases. The bag protects against scratches, not crushing. A fabric wall is best carried in a wheeled case or a hard bag, frame at the bottom. Packing before departure is also covered in the trade show preparation checklist.
When sending by courier, it is worth putting the roll-up in its original bag into a box or tube as well: couriers are not gentle with soft parcels. That is how we ship them to clients too. Display walls go in a bag or case inside a box.
On a plane, an 85 × 200 cm roll-up usually travels as oversize baggage, but check with the airline before you fly, especially for 120 and 150 cm formats.
Typical problems and what to do about them
| Problem | Most common cause | What to do |
|---|---|---|
| Graphic wrinkles or ripples at the edges | rolled down without holding the rail, graphic fitted crooked | unroll and roll up straight; if the ripples stay, replace the graphic |
| Graphic will not roll all the way in | weakened spring or graphic attached crooked | do not force it; in a premium cassette the insert is swapped, a standard one goes for repair |
| Roll-up wobbles | feet not fully extended, damaged cassette | check the feet; with a dented cassette, replace the hardware |
| Broken pole section | trodden on, crushed in the boot | replace the pole: we quote by model |
| Creased fabric wall graphic | folded too tightly, long transport | stretch on the frame for a few hours or iron on the reverse at a low temperature |
| Marks on the fabric | packed wet, dirt from the hall | light dirt with a damp cloth; mould cannot be removed |
- 24 hexpress printing (UV inks need no drying)
- approx. 3 daysstandard lead time
- up to 14 dayslarge and custom projects with installation
Plus courier delivery. Tell us your date — we plan production around it.
Cleaning the graphic
Wipe a roll-up graphic with a soft, slightly damp cloth with a drop of washing-up liquid, then a dry one. No solvents, alcohol or abrasive sponges: they can dull the print or rub off ink.
For a fabric display wall, a soft brush is usually enough. Remove individual marks locally with a damp cloth, without rubbing hard. Machine washing at high temperatures and spinning risk stretching and distorting the fabric: with graphics for frames and pop-up walls, even a centimetre of change in size means the fabric no longer tensions properly.
When to repair and when to replace
With sensible use a roll-up cassette lasts a very long time; the graphic wears out sooner. If the cassette is intact but the print is damaged, out of date or faded, just replace the graphic:
- for an 85 × 200 cm roll-up: approx. €21 net,
- for a 100 × 200 cm roll-up: approx. €24 net,
- for a 120 × 200 cm roll-up: approx. €28 net,
- for a straight 300 × 230 cm fabric wall: from approx. €190 net.
With cheaper standard cassettes, changing the graphic can be fiddly, and given the low price of a new roll-up (from approx. €55 net), buying a new set is sometimes better value. With premium cassettes, replacement is quick and always works out cheaper. If you do not know which model you have, send a photo of the cassette from the side and we will advise. If you are buying for the first time and expect frequent graphic changes, see which roll-up banner to choose.